Organizations use different methods to address concerns regarding the bandwidth and the capability of implementing web 2.0 tools by contracting a third party or simply addressing the concerns and matters within the organization. FedEx address the concerns of bandwidth and the capability of implementing web 2.0 tools by contracting Airbus Online Services (AOLS). Airbus Online services provides training to employees through online courses by using computer programs composed of electronic elements for database, thesaurus, database index, online orientation, and assistance (FedEx Corp, 2002). The recommendations, according to AOLS, on the type and size of bandwidth to access services is 256 KBPS line (for intensive usage), 128 KBPS line (for moderate usage), and 56 KBPS line (minimum requirements).
FedEx employees need to have the following requirements for online training, windows compatibility, Netscape Navigator 4.51 or Internet Explorer 5.0, and Acrobat Reader 3.01 or higher. Also the Computer Base Training (CBT) allows the FedEx employee to participate in the conference training. The employee needs to have the Airbus CBT courseware install (FedEx Corp, 2002). The employee can request assistance from Airbus Online Services to install the courseware.
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